Contact information

Questions about an order, our products, shipping, or returns? Our customer support team is here to help.

Customer Support

Please email support@cultivico.com for questions about an order, our products, shipping, returns, or other customer service matters.

For faster assistance with an existing order, please include your order number. If you are contacting us about a damaged or defective product, please include photographs or videos where applicable.

Business Information

AeroQ Limited
Flat 1506, 15/F, Cheung Fung Comm Bldg
21-25 Cheung Sha Wan Rd
Sham Shui Po, Hong Kong

Response Times

We aim to respond to customer inquiries as soon as reasonably possible during normal business days.